Shipping policy
Shipping Information
Mireya Wellness is a wellness technology brand operated by JAKOPPY LLC.
We are committed to providing reliable worldwide shipping and keeping you informed throughout the delivery process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).Business days do not include weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
Estimated Delivery Time
United States
7–12 business days
Canada
7–15 business days
United Kingdom
7–15 business days
Australia
7–15 business days
Europe
7–15 business days
Other International Destinations
7–20 business days
Please note that delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on destination and shipping method. We may offer free shipping promotions from time to time.
From time to time, we may offer free shipping promotions on selected products or order values.
Order Tracking
Once your order has been shipped, a tracking number will be provided via email.
Please allow 1–3 business days for tracking information to become active within the carrier's system.
You may track your order anytime through our Track Your Order page.
Customs, Duties and Taxes
For international orders, customs duties, import taxes, or other local fees may be charged by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
Lost, Delayed or Damaged Shipments
If your package is delayed, lost in transit, or arrives damaged, please contact our customer support team as soon as possible.
We will work directly with the shipping carrier to investigate the issue and provide an appropriate solution, including replacement or refund when applicable.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete shipping address provided by the customer, additional shipping charges may apply for reshipment.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Mireya Wellness
Operated by JAKOPPY LLC
Email: info@mireyawellness.com
Phone: +1 (307) 533-0435
Business Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States